Lesson Terms & Policies

These terms help us maintain a stable timetable and reserve a weekly lesson time for each student.

1. Enrollment and Payment

The standard lesson length is 30 minutes.
Lessons of 45 or 60 minutes may be available and are charged proportionally.
Fees depend on the student’s level. The instructor determines the appropriate level.
Current prices are listed on the Tuition Fees page.

Lessons are individual and scheduled one after another.
The earliest after-school times are limited and cannot be offered to every student.
We will consider scheduling requests, but a particular time cannot be guaranteed.
Once confirmed, the weekly lesson time normally remains fixed for the full season.
Any requested change depends on instructor and timetable availability.

Lessons missed by the student are not rescheduled or refunded.
This includes absence due to illness, travel, birthdays, holidays, school events or other personal circumstances.
Families should notify the instructor of an absence as early as possible.
Notice of absence does not create a right to a replacement lesson.

The only exception is an official mandatory OIS school trip announced by the school.
An eligible missed lesson may be made up only during the designated gap week at the end of that season.
If the student cannot attend the replacement lesson offered during the gap week, the lesson expires.
Missed lessons cannot be carried forward to a later season.

If an instructor cancels a lesson, a replacement lesson will be arranged.
If a replacement is not possible, the family will receive a credit or refund.
A replacement arrangement should normally be agreed within 14 days of the original lesson.
If the student does not attend an agreed replacement lesson, no further replacement or refund will be offered.
If an instructor arrives late and the full lesson cannot be given, the missing teaching time will be replaced or credited.

Students must arrive on time and be collected promptly after the lesson.
A student who arrives late will receive a lesson only for the remaining scheduled time.
The lesson will still finish at the usual time because another student may be waiting.
Parents or guardians are responsible for the student before and after the lesson.
Instructors cannot supervise students outside their scheduled lesson time.

Parents or guardians are responsible for ensuring that the student arrives at the lesson room on time.
Students coming from another activity must wait at the agreed meeting place.
An instructor may help a younger student when the timetable allows, but this cannot be guaranteed.
Instructors cannot search for students around the school while other lessons are scheduled.

Families are responsible for purchasing the books, sheet music and other materials required for lessons.
The instructor will provide the correct title, edition or purchasing information.
Examination, audition and competition fees are not included in the lesson fee and must be paid by the family.

Severe weather, transport disruption, school closure or other events beyond our reasonable control may affect lessons.
When possible, lessons may be moved online, transferred to another venue or rearranged.
Individual illness or injury is not considered an event beyond our control and follows the normal student absence policy.

Families must confirm continuation for the next season by the stated deadline.
If confirmation is not received, the lesson time may be offered to another student.
A confirmed enrollment cannot normally be cancelled during the season.
A request to change or end lessons applies from the following season.

A payment reminder will be sent if an invoice is overdue.
If payment is not received within two weeks of the reminder, lessons may be suspended or discontinued.
Unpaid invoices may be sent for debt collection, with any applicable additional costs.

By registering for lessons, parents or guardians confirm that they have read and accepted these terms.
Musica Lirica may update these terms when necessary.
Families will be informed of significant changes.
Questions or circumstances not covered here will be discussed in good faith.